Welcome to CECO Support

Contact Us

  • We're here to help. If you have questions or a possible problem with your product, you can contact us at

    We will do our best to reply within 1 to 2 business days, Monday through Friday, 9am to 5pm Pacific Time (excluding US holidays).
    Please see warranty details at the bottom of this page. Thank you for your cooperation.


Let's get started with troubleshooting first. If that doesn't help, contact us and we'll make sure your product works the way it should.


The light may be in Lock Mode. To unlock, hold the power button down for 6 seconds and release when the light beam turns from flashing to solid.

Make sure to fully charge the light before using.
Make sure to firmly press down the power button.

In any mode, hold down the power button firmly for several seconds until the light turns off.

The battery is low and needs to be recharged.

The light is in Night Modes when first turned on. To access the additional Daytime Modes or Walk Mode, see the ON and OFF section in the manual.


If the light flashes quickly before going into its normal selected mode or flashes quickly when turning off, the battery is low and needs to be recharged.

Make sure to fully charge the light before using.
Make sure to firmly press down the power button.

In any mode, hold down the power button firmly for several seconds until the light turns off.

Care and Use For Tools

  • Lubricate each tool(s) from time to time for smooth operation and to minimize wear.
  • Always inspect before use. Do not use if there is damage, missing parts, or wear and tear.
  • Use tool(s) on a stable and firm surface.
  • Use tool(s) for its intended use only. Do not use as pry, chisel, or lever. Do not use for electrical work.
  • Wear approved personal protective equipment including eye protection when necessary.
  • Keep clean and dry.
  • Tool(s) may be sharp. Use with caution. Fold the tool(s) closed and store in bag when not in use.
  • Always take safety precautions.


    California Equipment Company (CECO) products are warranted against manufacturing defects for one (1) year from original purchase date.

    CECO will repair or replace, at its sole discretion, any of its products determined to be defective within the warranty period for the original owner of the product. If you would like submit a product for repair, please contact us at support@cecousa.com.
    For more details, see Warranty Limitations and Authorized Sellers below.

    Warranty Limitations

    The product, its parts, and its accessories, are warranted to be free from defects in material workmanship for one (1) year from original purchase date. Normal wear and tear, claimed defects, and malfunctions or failures that result from abuse, neglect, improper care or maintenance, alteration, collision, crash, or misuse are excluded. The owner shall be responsible for all labor charges. Unless otherwise noted, the sole remedy under the above warranty, or any implied warranty, is limited to the replacement of defective parts with those of equal or similar value at the sole discretion of CECO. CECO is not responsible for direct, incidental, or consequential damages, including, without limitation, damages for personal injury, property damage, or economic losses.

    We know accidents happen that may not be covered under warranty. In the event of a crash or other non-warranty situation, CECO may offer, at its sole discretion, replacement parts at a discounted price within 1 year of the original purchase date. Returns for repairs may be subject to shipping, handling, or other costs.

    Due to possible user re-assembly error, disassembly of any product will void the warranty - no exceptions. Internal parts are not user replaceable and will have to be repaired by CECO. Warranty coverage and all other details on this website are subject to change without notice at the sole discretion of CECO. By submitting a warranty or repair claim, you acknowledge CECO has sole discretion of terms and conditions, and agree you will return the product in new unopened condition to the store of purchase within the store's return/refund deadline if you are in disagreement.

    Authorized Sellers

    CECO USA on Amazon.com is the sole authorized seller of CECO products. Offers from other sellers on Amazon, ebay, and various other platforms are not authorized sellers and we are unable to guarantee the workmanship or validity of the product. Warranty coverage is limited to purchases made through CECO USA on Amazon.com. When contacting us for support, please have your order ID available for faster processing.